Customer Care Program
We know how important this software is to your business. After all every step in the production line is dependant on it. We are comitted to you and help you with all software related issues.
There are number of areas of support available to you. Remember you need to be on our Customer Care Program to get access to our support features.
Priority Email Support
At any point of time we have an adequate amount of support people on the support desk answering urgent support queries and helping to sort out problems. We know that any disruptions is affecting your business and we will treat any message as high priority and answer it promptly. Use email support form to contact us.
Phone Support
Any support issues that require phone and/or online desktop control will still require you to fill out the 'Priority Email' form so that the correct technician can contact you.
Training
We encourage you to use our training program where you will advance your skills using our software. Training saves you time by teaching you the proper use of features, providing you with a shorter learning curve and delivering you desired results faster. Book your training day NOW!
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The interface from the production office desk to the flatbed router worked from the commissioning. Staff training was efficient. We required some small adjustments in the cabinet library to get a perfect result. QST Systems helped with the adjustments without delay. Generally all production drawings are produced in Cabmaster then sent to Enroute by a single keystroke. I have not been given a job that we cant put through the system. Issues are addressed over the phone or by entering our system via the internet. We receive very satisfactory service. I am happy to recommend AMS Software & QST Systems to industry members looking to improve their business. |
| Fred White Homestead Kitchens & Joinery, Tuggerah NSW |
- Upcoming ver 7 Library Changes 18-Feb-2009
- Upcoming ver 6 Library Changes 29-Dec-2008
- Upcoming Application Changes 26-Dec-2007
